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Top Hospital System Scales RPA with Amitech

Amitech case study

Before Amitech, many routine tasks completed by high-value staff members at Mercy were manual, creating an unnecessary time management burden. Team members spent countless hours on routine work that Robotic Process Automation (RPA) could do quicker with accuracy, but Mercy did not have all the internal tools to stand up its automation technology, implement an Automation Center of Excellence (COE) processes, and develop the high-value enterprise automations.

Mercy selected Amitech as a strategic collaborator to embark on a Robotic Process Automation journey to solve real-world business challenges saving $3M in the first year while continuing to scale RPA across the organization. 

Amitech transformed Mercy's automation capabilities resulting in a 6.7x return on investment in the first 12 months, collaboration across four departments, 42 bots in production at a 60% utilization, and 12 business processes automated. 

Commitment to transformation with expert guidance and execution that exceeds expectations

Fill out the form on the right to read this success story and learn how Amitech's RPA implementation solutions led to a strategic, collaborative engagement and a strong Automation Center of Excellence promoting high-quality automations.

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Automate Provider Credentialing and accelerate provider onboarding by 30%.


Common issues such as staff burnout, high costs, and human errors can be solved with the implementation of intelligent automation solutions.


Intelligent automation is the best way to reduce common errors, decrease the risk of staff burnout, and, ultimately, improve patient care!