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4 Questions to Ask Before Hiring Healthcare IT Companies

A bad business decision can have far-reaching repercussions. That might sound a little dramatic, but in the healthcare industry, every little advantage can prove meaningful for payors and providers. Indeed, businesses in the medical field can’t afford to partner with healthcare IT companies that aren’t able to provide them with the service they require. To that end, today we’ll explore how your operation can find the perfect IT partner for your situation. Just make sure to ask these four questions before making any major commitments:

How Long Have You Been in Business?

The future of healthcare IT is, of course, a mystery. However, as anyone familiar with data and analytics will tell you, the best way to determine future outcomes is to look to past performance. Unsurprisingly, one of the best ways to identify if an IT company is a good fit for your organization is to ask them about their previous experience. Note here that just because a company has been around for fifty years or more, it doesn’t necessarily mean they have the “right kind” of experience. Rather, you shouldn’t be afraid to question if an IT company has a history working with businesses in your specific niche or area of expertise. When it comes to IT and data analysis, details matter a great deal.

Can You Adapt to Change?

Often, the true measure of a healthcare IT company is how effectively they can predict, handle, and address the changing needs of patients and professionals alike. Indeed, consider for a moment that by 2020, healthcare data is expected to double every 73 days, and you’ll quickly recognize the importance of collaborating with forward-thinking IT professionals.

Can You Provide Proactive Results?

IT and analytics companies that focus solely on reacting to the changing trends of the healthcare industry are always going to be forced to play catch up. Conversely, the best IT consultants know how to use existing sets of data to actively help medical professionals perform their jobs better, and improve patient experience at the same time. Bottom line: if your team members don’t notice a tangible difference when you switch IT partners, then you’ve got a problem.  

Is the Price Right?

As with any major business investment, price is always a factor. Instead of focusing solely on the hard expenses associated with healthcare IT services, though, it’s often a better idea to determine the cost-effectiveness of each option. Just because one company offers a cheaper rate than a competitor, doesn’t mean it necessarily provides superior value.

Final Thoughts

Finding the perfect healthcare IT partner for your business will require introspection. In the end, professionals have to understand what they need from an IT and analytics provider before they can competently compare and contrast different plans or models. Talk to members of your staff and see what’s most important to them; the best healthcare IT companies will know how to address their concerns.

At Amitech, we have decades of healthcare-specific experience, and understand how to create useful data solutions unique to our clients. You can contact one of our team members here for any questions or to get a quote on your latest project:


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