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The Top 5 Benefits of RPA in Healthcare



Precision and efficiency are key aspects of running any successful business. For healthcare professionals, though, being able to complete tasks very quickly and with great accuracy is absolutely essential. So it makes sense that Robotic Process Automation (RPA) already plays such a vital role for many healthcare organizations. In fact, it’s estimated that up to 60% of healthcare-related assignments can be automated. Given the importance of RPA to so many companies, today we’ll list the top five benefits of RPA to healthcare providers and medical facilities: 

Better Patient Experiences & Outcomes

In healthcare, there’s nothing more important than patient experiences and outcomes, and RPA is capable of significantly improving both. RPA bots are able to remove some of the administrative workloads of clinical providers, which means medical professionals like nurses and physicians can devote more time and attention to patient care and advocacy. Better outcomes can also be supported by RPA via stronger adherence to standardized care plans. Automated reminders and alerts in particular are useful in this regard. What’s more, RPA-driven improvements in quality, speed, and accuracy in care settings can make a life-saving difference. One study found that increased automation of medical records and documentation in hospital stays led to a 15% decrease in the odds of in-patient deaths.

Cost Savings 

Plain and simple, cost savings are a huge advantage to investing in RPA. In fact, it’s not unheard of for some organizations to realize ROI as high as 200% in the first year of implementation! To be more specific to the healthcare field, RPA can save the healthcare industry around $70 billion annually. Though healthcare organizations often function differently from traditional companies, many still need to maintain a sound financial performance in order to continue regular operations. 

Support for Employees

Let’s face it: high-volume, routine, data-focused work is not easy or fun. People don’t like such work, and even the most dedicated professionals will make mistakes if forced to perform repetitive tasks over a long enough period. Of course, human workers also need breaks for things like sleep, lunch, and socializing. Pre-programmed bots, however, have none of those hang-ups. RPA tools can complete repetitive tasks like data entry in a fraction of the time a human employee could. Plus, RPA tools don’t make typos either. 

There’s a misconception that RPA tools are designed to replace regular employees. However, this simply isn’t true. Rather, RPA tools allow healthcare professionals to focus their attention on more pressing and complicated projects. Freed from low-value, tedious tasks, human workers can dedicate time to higher-value, complex, and/or creative work.

Superior Compliance Capabilities

Failure to adhere to regulatory compliance standards can cost healthcare companies hundreds of thousands of dollars in fines and potential legal fees. Still, as we’ve established above, healthcare professionals are only human and they may make compliance-related mistakes. RPA bots can be programmed to conduct compliance audits and to prevent some potentially costly errors from occurring. 

Ease of Use

One of the best features of many RPA tools is that they’re typically very easy for professionals to use. Because RPA is highly scalable and flexible, it is also easier and faster than scaling a workforce as patient volume fluctuates.

Contact Us

RPA tools can benefit healthcare organizations in a myriad of ways. At Amitech, we have years of experience working with businesses in the healthcare field, and we can help you integrate and optimize RPA to ensure the best results possible. Contact us here to learn more. 

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