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Robotic Process Automation Use Case Validation



Assessing Automation Value with RPA Use Case Validation

Investing in Robotic Process Automation (RPA) can be an extremely beneficial decision for healthcare organizations. However, it’s key that professionals in the healthcare field understand how RPA works, as well as the best ways to apply this technology in their line of work. In order to get the most from an RPA investment, professionals should know how and when to utilize RPA. Recognizing what RPA can do –– and what it can’t –– will allow your team to use RPA to improve your business’s overall productivity and efficiency. To that end, here are several robotic process automation uses cases that specifically apply to the healthcare industry:

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Scheduling

RPA bots can make scheduling much easier for patients and administrators. Not only will RPA software enable patients to set up appointments quickly, but they can also be programmed to send out automated reminders to patients before and after appointments.

Patient Turnover & Payment Processing

RPA is perfectly suited to handle a number of logistical tasks associated with signing patients in and discharging them. RPA bots can help administrators with tasks like settling accounts, managing insurance claims, and implementing discharge instructions. RPA software helps hospitals and healthcare facilities see more patients while preventing potentially costly errors regarding insurance claims or discharge instructions. 

Regulatory Compliance

RPA software can be used to ensure employees always follow regulatory compliance protocols when dealing with potentially sensitive patient information. 

Data Transfer, Extraction, & Management

RPA bots are able to perform repetitive tasks like mining data sets efficiently and accurately. In this way, RPA tools let doctors and nurses transfer data from one system to another, access new data, and update multiple data sets automatically. Plus, RPA can be used to perform audits and to identify major healthcare trends. 

Improved Patient Experience

RPA software can directly lead to improvements in the patient experience by helping professionals generate predictive models and analytics that lead to better care overall. They can also speed up patient wait times, and prevent human errors from affecting numerous aspects of the healthcare process. What’s more, RPA bots enable doctors and medical professionals to focus their attention on complex tasks like patient care as opposed to logistical paperwork. 

RPA can provide numerous benefits to healthcare organizations like the ones listed above. In the following section, we’ll explain how to determine automation value by using RPA use case validation. 

Assessing Automation Value with RPA Use Case Validation

Automating the wrong process is a leading cause for RPA failure and missed expectations with automation ROI. 

RPA programs often take a narrow view of the value that organizations can realize from automation by focusing only on productivity. They rely exclusively on technical complexity and lack a comprehensive automation scoring methodology that takes into account hidden costs and value. With a strategic view of practical automation options, Robotic Process Automation Use Case Validation identifies and assesses your organization’s best automation opportunities.

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How it Works

Maximizing the value realized in healthcare automation requires deep industry experience in operations and RPA implementations. Assessment of automation feasibility must account for dependencies and complexities that can be overlooked without healthcare expertise and a proven automation scoring methodology. Amitech’s Robotic Process Automation Use Case Validation engages the right business and technical teams to identify and vet high-impact RPA opportunities.

Robotic Process Automation Use Case Validation quickly clarifies the potential business value, feasibility, and cost of automation opportunities that are already in your backlog of ideas by:

  • Using proven RPA process assessment templates to quickly collect key process metrics.
  • Engaging SMEs in a structured RPA discovery workshop.
  • Scoring 2-4 automation ideas for value, feasibility, risks, and scalability using Amitech’s proven RPA methodology.
  • Ask us about implementation packages.

The BOT-tom Line:

  • Find Hidden Value
  • Identify Complexity
  • Validate Return on Investment

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At Amitech, we can help your organization implement, utilize, and optimize RPA software. We have years of experience working with organizations in the healthcare industry, and our team can answer any questions you may have. Contact us here to learn more or to get started today.


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