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How an RPA Company Helps You Deliver A Better Patient Experience

RPA Consulting Company

Robotic Process Automation (RPA) and Artificial Intelligence (AI) are transforming the way that hospitals and medical facilities across the country function. More and more businesses in the healthcare industry are coming to rely on RPA to conduct basic and essential tasks ranging from scheduling appointments, to conducting crucial data analysis on clinical outcomes. Studies indicate that up to 60% of task-based work in healthcare can be automated. Increased automation, in turn, allows medical professionals to focus on delivering a better patient experience. With all that in mind, today we’ll explain why companies in the healthcare industry should consider working with an RPA consulting company to help them manage their internal processes:


Professionals in the healthcare industry already work long hours and are dedicated to their jobs. As such, RPA can be extremely beneficial in that it relieves healthcare employees of repetitive, yet important tasks. When doctors and nurses don’t have to spend time logging data, they can prioritize achieving positive outcomes for their patients, which then leads to a better patient experience.


Odds are, many healthcare facilities already use some form of RPA. Yet, as with anything, sometimes RPA tools malfunction. Rather than having team members scramble to try and figure out the problem, it’s much more efficient to allow an RPA consulting business to step in to resolve it. RPA consulting companies are able to diagnose issues in setup and implementation and prevent such mistakes from occurring again. Amitech’s RPA Managed Services allows the Amitech team to manage your virtual workforce so you can continue taking care of your members and patients with little to no down time. 

Installation and Integration

Not only will an RPA consulting company assist healthcare facilities in setting up new RPA tools, but they’ll also allow for faster and smoother integration with existing protocols. Companies that can collect data in a comprehensive and cohesive manner are better positioned to use that data more effectively. Teaming up with RPA specialists will help healthcare organizations do just that.

Expanded Applications

Imagine getting more from your current RPA setup. Imagine faster results, a greater volume of data, more accurate data, quicker patient-response times, and fewer logistical mistakes. RPA consultants can ensure that your RPA measures are performing at the peak of their capabilities. What’s more, specialists in this field can find new and exciting ways to use RPA and AI to assist your team. Partnering with a consulting firm can expand the depth and breadth of your RPA potential. Furthermore, RPA professionals will be able to determine when RPA is applicable and when it isn’t. Remember, not all tasks are suited to RPA tools; some require either more sophisticated AI technology or the skill and knowledge of a real-life employee.

Improved Outcomes

In the end, all medical professionals want the same thing: better patient experiences. RPA tools can enable faster appointment scheduling, more effective treatment, fewer internal mistakes, and better outcomes across the board. Given those facts, it makes all the sense in the world for healthcare companies to team up with an RPA consulting firm. Both staff and patients will benefit.


At Amitech, we’re not just RPA experts –– we’re RPA experts with an emphasis on the healthcare industry. We work with payors and providers to deliver improved analytical and automated results, and we can do the same for your organization. Contact us here to learn more!


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Did you know if hospitals do not achieve productivity growth by 2025, up to 60% could face negative margins? Amitech helped Mercy save $3M in the first year!